SHIPPING & RETURNS
Shipping Policy
Orders will be processed and shipped within 1 business day after receipt of payment
Shipping is via PostNL and takes an average of 3-5 working days, depending on the location
Shipping costs are clearly displayed during the checkout process and depend on the total order amount and destination
Once your order has been shipped, you will receive a confirmation with a tracking number to track your package
Nail Architects is not responsible for carrier delays or incorrect deliveries due to an incorrect address entered by the customer
Returns and Exchanges Policy
Returns
Items can be returned within 14 days of receipt, provided they are unused, unopened and in the original packaging.
Return requests must be reported in advance via [email address/contact form]
The costs for returns are at the expense of the customer, unless it concerns a defective or incorrectly delivered product.
Exchange
Exchanges are possible within the same period of 14 days, depending on availability
Please contact us at [email address] to submit an exchange request and receive further instructions
Refund
After receipt and inspection of the returned items, the purchase amount will be refunded within 14 days via the original payment method
Nail Architects reserves the right to refuse returns that do not meet the conditions
Exceptions
Personalised products or items that cannot be returned for hygiene reasons are excluded from this policy